TERMS AND CONDITIONS
Cake orders are subject to the agreement of the following conditions. If you have any query please do not hesitate to contact us.
Once order form has been completed, invoice will be sent to you and payment can be made by credit card, debit card,paypal, mobile transfer or cash. A deposit of at least 50% of agreed amount is required when placing your order. Your initial deposit reserves your order and is non-refundable. We must receive the balance by at least 2 weeks before you pick up or deliver your cake. The date of your final payment is the final date for any changes of size, style or flavours of the cake. Any changes requested after this date cannot be guaranteed and may be subject to additional charges.
COLLECTION AND DELIVERY
You can choose to have your cake delivered or collect it from us. A delivery fee is quoted at the time of order and included in the overall cost. All cakes are delivered properly packaged. If the cake is collected, the full responsibility for the safety of the cake lies with the client. Cakeries will not be responsible for any damage that may occur after the cake has left our studio.
Deposits are non-refundable.
If cancellation for birthday cakes is within 7 days of the date requested no refunds will be given. For wedding cakes cancellation within 30 days no refund will be given.